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Quality Works Consulting
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ELEVATE YOUR QUALITY

Your Gateway to IT Quality Assurance

OVERVIEW

At Quality Works, we are your trusted partner in delivering world-class IT Quality Assurance that drives measurable success. With 30 years of leadership in QA, we specialize in optimizing IT systems to ensure reliability, scalability, and efficiency. Our State of Quality Assessment identifies critical gaps and delivers strategic roadmaps, empowering organizations to achieve near-zero defect leakage and up to 75% faster testing cycles. From healthcare, retail, and finance, our proven expertise—backed by achievements like saving $5.3M through automation and achieving 99% test coverage—ensures your software delivers results. Partner with us to transform your QA function and elevate your business with Quality Delivered, Results Assured.

Quality Works Consulting

About Chad Fetter

IT Quality Leader

Chad Fetter, founder of Quality Works Consulting LLC, drives success through innovative IT Quality Assurance solutions. With 30 years of leadership in QA, Chad’s passion for problem-solving and client satisfaction has transformed IT systems for leading organizations in healthcare, finance, retail, and utilities. His expertise includes strategic quality leadership, test automation, process optimization, and team mentorship, and assessments providing an evaluation of your "State of Quality" and providing a roadmap for transformation.

 

Chad has led global teams of 140 team members at a health insurance payer organization, saving $5.3M and reducing testing cycles by 75% through automation and offshore strategies. He achieved 99% test coverage for a major utility infrastructure project and 99.5% defect accuracy for a healthcare system, ensuring reliable, compliant outcomes. From mentoring financial services teams to streamlining medical records systems, Chad delivers measurable results. Partner with Chad for Quality Delivered, Results Assured and transform your QA function.

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Chad Fetter - Founder of Quality Works Consulting
Quality Works Consulting

Health Insurance Sector Success

Chad Fetter led the centralization and transformation of the QA organization for a leading healthcare provider. By implementing automation (e.g., .Net, Selenium, and UIPath, 50,000+ test scripts), streamlining processes, and leading a global team of 144,
Chad reduced testing cycles by 75% through automation and saved $5.3M over two years through by implementing a global resourcing strategy. This effort enhanced system reliability, QA maturity, and service quality, ensuring HIPAA-compliant outcomes and mirroring successes at other health insurance payer orgnizations, exemplifying Quality Delivered, Results Assured.
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